SHIPPING

SHIPPING & DELIVERY

QUICK FACTS

  • Additional validation may be required for some orders and can delay delivery; once your order has been processed, you will receive an email confirming your order has shipped
  • Shipping timing begins when you receive the shipping confirmation email
  • To track your order, visit  My orders  in your account or click the tracking link in your shipping confirmation email. All delivery tracking is available from when you receive the shipping confirmation email
  • Please note that once your order is confirmed, we are unable to alter the delivery address or method, or any details within your order, such as product, number of products, size, colour 

 

SHIPPING FEES & TIMING

Standard

  • Fee: Complimentary for all orders
  • Delivery Timing: 4-7 business days from the time you receive shipping confirmation email
  • Exceptions:
    • If a standard order is placed on a Friday or over the weekend, the earliest it will ship is Monday
    • Additional validation may be required for all orders and can delay delivery

Express

  • Fee: £20 | Complimentary for orders over £2,000
  • Delivery Timing: 2-4 business days from the time you receive the shipping confirmation email
  • Exceptions:
    • If an order is placed on a Friday or over the weekend, the earliest it will ship is Monday
    • Additional validation may be required for all orders and can delay delivery

Premium

  • Fee £30
  • Delivery Timing: 2 business days, delivered before 10:30 AM (order by 12 PM. Orders placed after 12 PM will be processed the following business day)
  • Exceptions:
    • Orders placed after 12 PM, on the weekend, or during holidays will be processed the following business day
    • This service is unavailable for some postcodes
    •   Additional validation may be required for all orders and can delay delivery.